Terms & Conditions
Of Sale & Warranty
General Warranty Terms
- Customers must provide diagnostic reports for claims.
- Refunds/replacements are processed via the original payment method.
- Faulty parts must be returned within five business days for assessment.
- Change of mind returns or incorrectly ordered goods: Subject to a 20% handling fee.
- Non-returnable & Non-refundable Items: Bodyshells and major body section cuts.
- Warranty void for damage caused by improper handling / installation.
- Warranty will be void if any parts are tampered with, modified, or dismantled.
- Warranties are non-transferable and do not extend to new owners.
- The liability limit shall not exceed the original purchase price of the goods.
- All panels must be test fitted prior to preparation and painting.
- Parts must be in their original condition to be eligible for credit or return.
Engine – Mechanical & Drivetrain Parts
- Standard Warranty: Three-month parts-only warranty. Labour costs are not included unless specified.
- Accessories left on engine (e.g., alternators, starters, turbochargers) are for testing purposes only and are not covered under warranty.
- Heat tabs installed on engine heads must remain intact. Melted tabs void warranty.
Transmission & Gearbox
- Standard Warranty: Three-month parts-only coverage.
- Must be programmed & aligned by a licensed mechanic or auto electrician.
- Exclusions: Clutches and other attached accessories are not covered.
Electrical Parts
- 30-day parts-only warranty, covering ECU, window regulators, ABS pumps, control modules, power window switches etc.
- All electrical components must be installed by a licensed auto electrician and appropriately programmed to suit the vehicle.